Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 28,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in.
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In today’s digital world, the importance for companies of understanding the data they generate in order to gain monetizable insights is crucial. . Moreover, with the rollout of 5G networks gaining increasing momentum, having useful data and AI/ML capabilities will become even more critical.
At Amdocs, we help companies harness the power of AI and realize its benefits faster, with embedded AI/ML capabilities integrated into our core solutions, business processes, workflows, and customer journeys.
Amdocs takes an end-to-end approach to AI. We close the data loop -- collecting data from any source and scale and feeding it back to the solution to continuously improve its accuracy – and we embed advanced AI capabilities into our entire CES portfolio allowing the enterprise to tap its full business value.
The Amdocs portfolio comes with embedded and productized analytics capabilities across the entire portfolio, from 5G network functions, to service automation and monetization, and care and commerce.
These new intelligent analysis and automation capabilities will enable service providers to better launch, manage and monetize innovative new services in the new network era of 5G and cloud, where the wider range of use cases and telemetry data, and significant new operations complexity, are far beyond human scale to manage.
For example, the Amdocs NWDAF (network analytics data function) for 5G supports a broad spectrum of analytics capabilities, ranging from threshold-driven analytics to more sophisticated algorithm-based analytics, including machine learning, regression algorithms, deep learning and predictive modelling. It serves as a critical gateway for 5G monetization through its network-aware interfaces and event collection and processing mechanisms.
Amdocs’ service and network automation platform meanwhile supports intelligent intent-driven closed-loop operations, understanding impacts and prioritizing severity of issues, and proactively recommending and orchestrating corrective actions.
Given our approach to data and AI, at Amdocs we believe we can help companies drive effortless, personalized, contextual and automated experiences for all users and employees, in real time.